Frequently Asked Questions
FAQ's PHOTOBOOTH / MAGIC MIRROR / LED DONUT & BUBBLES or PROSECCO WALLS
Q: What Type Of Event Will A Magic Miror Photo Booth Suit?
A: Any type of event Private or Corporate .
Examples of what we have catered for Includes- Weddings & Civil Ceremonies ; Birthdays; Proms & Leavers Dos; Children's Parties; Hen and Stag Dos; Divorce Parties; Retirement & Leaving Dos ; Marketing Promotions; Afternoon Teas; Religious Ceremonies; Bat & Bar Mitzvahs; Fashion Shows; Festivals; Graduations; School Fetes; Christenings & Communions; Baby & Bridal Showers; Surpise Parties & Much More!
Q: Is There A Charge For Travel Expenses?
A: If the event or party is within a 30-mile radius of our headquarters in London, there will be no extra charge. Adequate parking must be provided outside the event location and paid for the for the duration of the hire for the photo booth attendant. If the venue is inside of the congestion zone, the client will need pay for the charge. This payment must be transferred to us before the event.
Q: How Will My Photos Be Printed?
A: Photos are printed within 10 seconds and is touch-dry immediately.
Q: Do You Provide Staff With The Booths?
A: Yes - there will always be two members of staff with the booth to ensure a smooth running of the event, and to assist user with the booth, and for queue and prop management.
Q: How Much Space Is Needed?
A: We prefer our booth to be inside the venue, near to a mains socket within 2.5 meters from the Booth/Mirror/ LOVE Letter Lights. An overall operational space of 10ft L x 8ft H x 9ft W would be ideal if you wold like a large table of props & a large backdrop. If this cannot be arranged do not worry, simply advise us and we will try to accommodate. Please consider asking your venue, or arranging to set up a table close by for your guest to rest drinks on, as drinks are not permitted around the mirror/booth or LOVE Letter Lights.
Q: Will Our Guests Be Able To See All Of The Photos?
A: You can opt for a file transfer of all the photos via a soft copy, which will be sent within 48 hours of the event. Alternatively you can request a free USB stick to be posted within 7 days after the event.
Q: What Is The Guestbook For And How Does It Work?
A: We can provide a Personalised Guestbook and Double prints at an extra charge if is not part of your chosen package. Our booth attendant will help with the placement of any pictures into your guestbook and encourage the guests to leave a personalised message for you. The guestbook will be delivered by hand to the host at the end of the event.
Q: Is It Possible To Choose Between Colour and Black and White Prints?
A: Yes, you can choose between either of these options.
Q: Are You. Insured And Is All Of the Electrical Equipment Tested?
A: Yes, we have Public Liability Insurance and all of our electrical equipment has a valid PAT certfticate.
Q: How Long Does The Booth Take To Set up?
A: On average, it takes between 40 and 50 minutes. We arrive with the booth 80 minutes before your event, and the set up comes free of charge. Your booking time does not begin until the hire time that was set previously.
Q: Do I Get Charged For Idle Time?
A: Yes we charge £50 per idle hour before the start of the hire time.
Q: Do I Need To Pay A Deposit and or Booking Fee?
A: Our minimum deposit charge is £50 of the total booking, Deposits and booking fees are non-refundable, unless a security deposit is made for equipment hire. Then provided the equipment is returned/collected undamaged payment will be return in the same mannor it was collected. If there is any amount of damage, and the damage is greater than the secuirty deposit, we reserve the right to invoice you for payment.
Q: Do any Surcharges apply for Hire Times?
A: For bookings less than 2.5 hours and for bookings operating later than 22:00 hours an hourly surcharge applies. Speak to a member of our team for any questions. Costs will depend on location and lenght of booking.
Q: Can the Booth Be Set Up In The Same Room We are In?
A: Yes, our attendants are trained to set up the booths with minimal disruption.
Q: What Power Supply Do You Need?
A: All we need is a normal electrical socket.
Q: Can The Booths Be Transported Along Gravel, and Go Upstairs or Steps?
A: To avoid disappointment we MUST be informed of any restrictions in advance. E.g .Any steps, narrow corridors, or sngle doors/doorways exist. Therefore, send us a Video or Photos from the entrance of the venue to the location room of the mirror so we can risk assess the transportation. Please note, due to the weight and size of our equipment, if the location is above or below ground level we will require large lift access if going up stairs (Width 0.82 meters).
Q: Can The Booths Go Outside?
A: Yes, provided there is a socket close by and a sturdy, level ground and sufficient cover over the entire Booth/Mirror/Props etc
Q: Can We Share The Pictures On Social Media?
A: Yes, provided there is a strong internet connection, and you have permission from your guests.
Q: Can Children Go In The Booths?
A: Yes, children can go in the booths, however under 10s must be accompanied by an adult and we have stools available to help facilitate this.
Q: How Can We Make the Pictures More Fun?
A: All of our packages include an extensive prop range with something for everyone. We can also provide themed options for your event.
Q: What Kind Of Event Are Photo Booths Suitable For?
A: Any private or corporate occasion, or event.
Q: What Type Of Magic Mirror Do You Have?
A: Two Model Types- The a slim & easily transportable SE Selfie Mirror. The Larger FLITE mirror which cannot go up steps.
Q: Do You Supply The Donuts Or Alcohol Such As Prosecco Or Champagne When Hiring The LED Bubbles Or Donut Wall?
A: We can supply donuts POA. However, we do not currently offer alcohol as a service as we are not registered to sell alcohol. When hiring the Bubbles Walls we supply the wall and plastic or glass flutes only. However, we can supply and serve Non Alcoholic Fiizz, POA
Q: Can You Deliver The Bubbles/ Prosecco Wall To My house?
A: Yes! Most of our hires we get are to peoples houses for house parties as it makes a lovely welcoming statement. Please be aware that a delivery charge may apply.
Q: Can I Have The Bubbles / Prosecco Wall Outside?
A: .We prefer the prosecco wall to be in doors as rain or wind may damage the product. Alternative if outdoors the wall will need to be protected under a marque. If the weather takes a change for the worse please take the wall inside to protect it from damage.
Q: What Happens If I Break Some Bubbles / Prosecco Flutes?
A: .We understand accidents happen especially after a few prosecco’s! So we charge breakages at £1 per breakage. Which is due when we collect the wall.
Q: When Hiring The Bubbles Wall, Do I Need To Wash The Glasses?
A: .The wall and any glassware must be returned in the same state as you received them. So, yes please wash the glasses.
Q: What Happens If Someone Was To Break Or Damage The Donut/ Bubbles / Prosecco wall
A: Unfortunately we would have to charge you for the replacement of the wall.
Q: Can I Have The Bubbles / Prosecco Wall At A Bar Or Venue?
A: .You would need to get permission from the bar or venue with regards to this. Most venues would simply charge you for the prosecco. We cannot supply glassware to pubs or venues as they get mixed up with the venues own stock.
Q: Do You Provide Staff To Pour The Prosecco / Champagne?
A: .Yes, we can provide staff however there is a 3 hour minimum staff hire cost. Please contact us for your requirements.
